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Search our help topics for a quick answer, or reach out directly — we typically respond within a few hours during business hours.
Top questions
Asked & answered
The questions we hear most often — in plain words, with no jargon. Need the detail? Every topic links into the full documentation.
Every new account includes a 3-day free trial with full access to explore the platform. After the trial, simply choose the plan that best fits your business — no hidden fees, cancel anytime.
Follow the 5-step setup: create your account, set up your business profile, add your products, make your first sale, and connect couriers, WhatsApp and your team. Most businesses are fully set up in an afternoon.
BizRavana currently supports Royal Express and Koombiyo Delivery, with both manual and automated dispatch workflows. More courier integrations will be introduced in future updates.
Yes. Invite team members with role-based access — Owner, Business Manager or Member — and track what everyone does in the activity log.
Pay by bank transfer and upload your payment proof from the subscription page. Your payment is applied to your account once it's confirmed.
Yes. Change or cancel your plan from the subscription page — your subscription stays active until the end of the current billing period, and you can restart whenever you like.
Yes. Every business has its own isolated workspace, ensuring your data remains private and secure.
No. BizRavana is designed to be simple and easy to use, allowing you to get started in just a few minutes.
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Still stuck? Talk to a human
If the docs didn’t cover it, message us directly — we typically respond within a few hours during business hours.
Prefer writing a longer message? Use the contact page and we’ll reply on WhatsApp.